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Conditions of Use

Conditions of Use Terms and Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. By accessing and using this site, you signify your agreement to these terms and conditions and other applicable laws. If these terms and conditions are not acceptable to you, please refrain from using this site.

Copyright
"The content of this website, including but not limited to text, graphics, and code, is protected under Canadian and international copyright laws as a collective work belonging to Hero Army Surplus Inc. and campxsurplus.com. This collective copyright includes all works licensed to Hero Army Surplus Inc. and campxsurplus.com, with all rights reserved under the most current copyright laws, extending up to and including the current year. You are granted permission to electronically copy and print hard copies of parts of this website solely for the purpose of placing orders with or purchasing products from campxsurplus.com and herooutdoors.com, for personal, non-commercial use. This includes the right to display, and, subject to explicitly stated restrictions or limitations on specific content, download or print portions of the material for the sole purpose of placing orders or purchasing products. Unauthorized reproduction, distribution, display, or transmission of any content on this site is strictly prohibited without the prior written consent of Hero Army Surplus Inc. and campxsurplus.com. You are also required to retain all proprietary notices contained in the downloaded materials without alteration."

MARKETING COMMUNICATIONS AGREEMENT

By accepting these Terms and Conditions, you agree to receive marketing communications from campxsurplus.com and herooutdoors.com. This may include newsletters, promotional offers, and information about new products and services that we believe might be of interest to you. Should you decide at any point that you no longer wish to receive such communications, you will have the opportunity to opt out via the unsubscribe link included in every email we send.

Trademarks

All trademarks, service marks, and trade names used on the site are proprietary to herooutdoors.com or are used with permission.

Warranty Disclaimer

This site, its contents, and the products offered are provided on an "as is" basis without any warranties of any kind, either express or implied. To the maximum extent permitted by law, herooutdoors.com disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose and non-infringement. Herooutdoors.com does not guarantee that the functions contained in the site will be uninterrupted or error-free, that defects will be corrected, or that this site or the server making it available are free of viruses or other harmful components. Herooutdoors.com makes no warranties or representations about the accuracy, reliability, completeness, or timeliness of the materials on this site or about the results to be obtained from using the site. Some jurisdictions do not allow limitations on implied warranties, so these limitations may not apply to you.

Limitation of Liability

Herooutdoors.com and campxsurplus.com will not be liable for any damages of any kind arising from the use of this site, including but not limited to direct, indirect, incidental, punitive, and consequential damages. This limitation of liability applies even if herooutdoors.com has been expressly advised of the potential loss. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Other terms and conditions related to the use of the site, such as trademark notices, warranty disclaimers, limitation of liability, typographical errors, termination terms, notice provisions, and the governing law, remain unchanged and are essential to ensure a comprehensive understanding of the legal framework governing your use of the site.
 

TYPOGRAPHICAL ERRORS

If a product offered by herooutdoors.com or campxsurplus.com is mistakenly listed at an incorrect price, campxsurplus.com or herooutdoors.com reserves the right to refuse or cancel any orders placed for the product listed at the incorrect price. If your credit card has been charged for the purchase and your order is cancelled, campxsurplus.com or herooutdoors.com will issue a credit to your credit card account in the amount of the incorrect price.

TERMINATION OF TERMS

These Terms and Conditions apply to you from the moment you access the site and/or complete the registration or shopping process. They, or any part of them, can be terminated by campxsurplus.com and herooutdoors.com without notice at any time and for any reason. Provisions relating to Copyright, Trademark, Disclaimer, Limitation of Liability, and Indemnification will survive any termination of these terms.

NOTICES

Notices from campxsurplus.com or herooutdoors.com to you may be posted on our website or sent to the email address you provide to us, and will be deemed delivered when posted or emailed.

GOVERNING LAW

Your use of this site shall be governed by the laws of Canada, without regard to its conflict of law principles. Any legal action related to this site or the products purchased from it will be brought in the provincial or federal courts located in Toronto, Ontario, Canada.

SITE USAGE POLICIES

Harassment in any form on the site, including through email, chat, or by using offensive language, is strictly forbidden. Impersonation of campxsurplus.com or herooutdoors.com employees, hosts, representatives, or other users or visitors on the site is prohibited. You may not publish, distribute, or upload any content on the site that is defamatory, libellous, obscene, threatening, invasive of privacy rights, abusive, illegal, or otherwise objectionable

 

*Free Shipping Conditions of Use
We are pleased to offer free shipping codes to our valued customers! Please note the following conditions of use for our free shipping offer:
Shipping Cost Coverage: Free shipping codes will cover shipping costs up to a maximum of $19.99. Eligible Locations: While we strive to offer free shipping to as many locations as possible, some remote or less accessible areas may incur higher shipping costs. Product Eligibility: Certain products may be considered oversized or heavyweight due to their size, volume, or weight. These products may not be eligible for the full extent of the free shipping offer and could incur additional shipping charges beyond the $19.99 coverage. Additional Charges: If the shipping cost exceeds $19.99 due to the destination or nature of the product, the customer will be responsible for any amount beyond the covered $19.99

 

 Privacy Policy

 

 

Privacy Policy for Hero Outdoors

 

Effective Date: 1/12/2022

 

At Hero Outdoors, we are committed to protecting your privacy. This Privacy Policy outlines the types of personal information we collect, how we use and protect that information, and your rights in relation to your data. By using our website or services, you agree to the terms outlined in this policy.

 

1. Information We Collect

 

We may collect various types of personal information, including:

 

  • Personal Identification Information: such as your name, email address, phone number, and shipping address when you place an order, create an account, or contact us.
  • Payment Information: such as your credit card number, billing address, and other payment-related details, processed securely by our payment provider.
  • Technical Information: such as your IP address, browser type, operating system, and browsing behavior on our website, collected through cookies and other tracking technologies.
  • Order History and Preferences: including the products you purchase and your preferences, to improve your shopping experience and provide personalized recommendations.

 

2. How We Use Your Information

 

Hero Outdoors uses your information for the following purposes:

 

  • Order Processing: to process your orders, arrange for shipping, and provide customer support.
  • Improving Our Services: to analyze and improve our website, products, and services, and to understand your preferences.
  • Marketing and Communications: to send you updates, newsletters, promotions, and other information you may find valuable. You can opt-out of marketing communications at any time.
  • Security and Fraud Prevention: to protect our customers, website, and business against fraud and other illegal activities.

 

3. How We Protect Your Information

 

We implement a variety of security measures to maintain the safety of your personal information. This includes:

 

  • Encryption: to protect sensitive information transmitted online.
  • Access Control: only authorized employees have access to personal information.
  • Data Retention: we retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law.

 

4. Sharing Your Information

 

We do not sell, trade, or otherwise transfer your personal information to outside parties, except:

 

  • Service Providers: who assist us in operating our website, conducting our business, or servicing you. These providers are required to keep your information confidential.
  • Legal Requirements: when required by law to comply with legal obligations, to protect our rights, or to respond to government requests.
  • Business Transfers: in the event of a merger, acquisition, or asset sale, where personal information may be transferred as part of the business transaction.

 

5. Your Rights

 

You have the following rights concerning your personal information:

 

  • Access: to request a copy of the personal information we hold about you.
  • Correction: to request the correction of inaccurate or incomplete information.
  • Deletion: to request the deletion of your personal information under certain conditions.
  • Objection: to object to the processing of your personal data for specific purposes.
  • Data Portability: to request a copy of your data in a structured, machine-readable format.

 

To exercise these rights, please contact us using the information below.

 

6. Cookies and Tracking Technologies

 

Hero Outdoors uses cookies and similar tracking technologies to enhance your experience on our website. You can choose to disable cookies through your browser settings, but this may limit some functionalities on our site.

 

7. Third-Party Links

 

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We recommend reviewing their privacy policies before providing any personal information.

 

8. Changes to Our Privacy Policy

 

Hero Outdoors reserves the right to update this Privacy Policy at any time. We will notify you of any significant changes by posting the updated policy on our website. Your continued use of our services after such changes will constitute your consent to the updated policy.

 

9. Contact Us

 

If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact us at:

 

Hero Outdoors
Email: sales@herooutdoors.com
Phone: 905-721-2500
Address: 1240 Phillip Murray Avenue #11 Oshawa,Ontario, L1J6Z9